REXONTHERA Money Back Guarantee Policy

At REXONTHERA, we are committed to providing our customers with high-quality products and services. We understand that sometimes a purchase may not meet your expectations, and in such cases, we offer a comprehensive money back guarantee to ensure your satisfaction.

Eligibility for Refund

1. To be eligible for a refund, the item must have been purchased directly from REXONTHERA.
2. The refund request must be made within 30 days of the original purchase date.
3. The item must be returned in its original condition, unused, and in the original packaging.

Non-Refundable Items

• Gift cards and vouchers.
• Items purchased on sale or promotional offers.
• Products that have been used or damaged after delivery.

Refund Process

To initiate a refund, please follow these steps:

1. Contact our customer support team at [email protected] with your order details and reason for refund.
2. Once the refund request is approved, you will receive an authorization number and instructions on how to return the item.
3. Ship the item back to the address provided by our customer support team. Please ensure it is securely packaged.
4. Once we receive and inspect the returned item, a refund will be processed to your original payment method within 7-10 business days.

Additional Information

Shipping costs for returned items are the responsibility of the customer, unless the return is due to an error on the part of REXONTHERA. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

Your satisfaction is important to us, and we strive to resolve any issues efficiently and fairly. Please feel free to reach out to our customer support team with any questions or concerns regarding our money back guarantee policy.

Thank you for choosing REXONTHERA.